Effective Date: March 31, 2026 Last Updated: March 31, 2026
Critterex (“we,” “us,” or “our”) operates the website critterex.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our pest control services in the Catskills and Hudson Valley regions of New York.
By using our Site, you agree to the practices described in this Privacy Policy.
When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:
When you visit our Site, certain information is collected automatically through Google Analytics, including:
We use Google Analytics to understand how visitors interact with our Site. Google Analytics uses cookies and similar technologies to collect and analyze this data. For more information about how Google uses data, visit Google’s Privacy & Terms page.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
When you provide your phone number and opt-in to receive text messages (for example, by submitting a contact form or requesting a quote), you explicitly consent to receive SMS communications from Critterex related to your inquiries, appointment scheduling, and service updates.
Information Sharing and Disclosure (CRITICAL SMS COMPLIANCE)
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Crucially, no mobile information or SMS opt-in consent will be shared with any third parties, affiliates, or partners for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will remain strictly confidential and will not be shared with any outside parties.
Your User Rights (Opt-Out and Updating Info)
You have the right to withdraw your consent and opt-out of receiving SMS text messages at any time. To unsubscribe, simply reply “STOP” to any text message we send you. For assistance, reply “HELP”. You may also contact us directly at any time to update your personal information, change your communication preferences, or request the deletion of your data.
Our Site uses cookies and similar tracking technologies, primarily through Google Analytics, to collect usage data. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Site.
We may share your information with trusted third parties solely to help us operate our business, including:
As stated above, this standard business operation sharing strictly excludes your mobile phone number and SMS opt-in data; they are never shared with these third parties for their own use or any marketing purposes.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Critterex Serving the Catskills & Hudson Valley, NY
Email: wild@critterex.com
Good news: your location qualifies for immediate priority status. You will receive our fastest response times and preferred scheduling.
