Mice, Moles, and Vole Removal Services

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Frequently Asked Questions About Mice

What do mice look like? These are small slender rodents with a slightly pointed nose, small black slightly protruding eyes, sparsely haired large ears with almost hairless scaly ringed tail. The brown house mouse is the most commonly found species found in our homes but you could also find deer mice, white footed mice and jumping mice. The house mouse is gray brown with a gray belly. The deer mice, white-footed, and jumping mice have white bellies contrasting their brown dorsal fur. Adult mice are between 3 to 4 inches long, a tail length of 2 to 4 inches long and weigh 0.4 to 0.9 ounces.


Critterex is here to help. We offer humane options to remove any rodents or wildlife from your home and property. Call (845) 247-7564 today to get started.

  • Are they dangerous?

    Mice are incontinent and thus leave a urine, dust and body oil trail (sebum) wherever they go, yes, even on your kitchen counters and silverware. They will bite to defend themselves but the main danger to humans is the health concerns they present when sharing occupancy with you. Mice and their parasites transmit Salmonellosis (food poisoning), Rickettsial pox, Lymphocytic choriomeningitis. Leptospirosis, tapeworms, ringworm organism and their urine can be an asthmatic trigger to some people.

  • Signs:

    A mixture of their urine, dust and body oils (sebum) will be smudged or painted along their familiar track to and from their nesting site via a food source. Feces and dry urine puddles evident where they nest and feed. Noises that seem to be louder than expected for their little bodies as they are scratching drum beats on the sheetrock ceiling and walls.

  • Why are they in my home?

    Mice have a really good sense of smell and want to eat the cookies left on the counter, food that your pets eat or find the old crisps that fell under your fridge. They are also very small and many die in the harsh winter months so if they sense heat escaping your home through holes and gaps as they scurrying alongside it, they will enter and find refuge along with you. Problem is that they will not leave once winter is done as they would've found no reason to leave unless you have Critterex on speed dial. They will however enter and exit several times per week once it warms up in Spring, summer and fall but their Sebum track will be alerting its natural predators of their new home. Don't be alarmed if you find a snake skin in your house, so rather not ignore the mouse sebum and activity.

  • How do I get rid of them?

    We offer FME (Full Mouse Exclusion). Our policy is strictly NO POISON. To my knowledge we are the only Pest control company that truly does this FME (Full Mouse Exclusion). Other similar pest control companies will offer what we offer but at a lower cost because they will non-diligently seal up your home and then offer to leave rodent bait stations around the structures once mice activity regenerates and you call to complain. If that solution suits you that fine but we at Critterex seek out every active rodent entrance, potential entrance and weak zones where they could come in. We don't have any "plan B", either the holes/gaps are closed or they are not and we will return until total satisfaction is achieved.


    If you are hearing scratchy noises in the walls and ceiling it very likely is mice. All external work. We close off every hole and gap from foundation to siding, siding to soffit and soffit to roof edge. If roof ridge also needs our added care we can assist with that as well but is an additional fee.

Frequently Asked Questions About Moles

What do moles look like? These are small mammals spending most of their lives underground. Consuming 70% to 100% of their body weight they eat worms, insects and grubs. Three species are in NY state: Eastern mole, the hairy-tailed mole, and star-nosed mole. The dark grey colored Eastern mole, 7 inches total, is the most common mole found in our yards. They lack external ears, have small eyes, small hind feet, large forefeet and long palms with claws that they use for digging. Short 1 ¼" tail, hairless snout that extends ½" in front of the mouth opening.

  • Are they dangerous?

    No health hazard is posed to the public except from the ticks and mites they carry. They will bite to defend themselves.

  • Signs:

    Look for mounds of sand and tunnels. Moles burrow where food is located. Mounds are the result of tunnel excavation 6 inches or deeper in the soil and remain active in Winter. Healthy moist lawns and grassy areas are often Mole targets. Most activity is during periods of rain in the late spring and early summer when finding food. The home range of a male Eastern Mole is a massive 2.7 acres. 3 to 5 moles are considered fair density per acre.

  • How do I get rid of them?

    Change the composition of the soil to a mixture of heavy clay and rocks to create a habitat inhospitable to Moles. Most clients will not tolerate this technique as the types of plants will be limited that could be sustained there including the lovely lawn they have taken care of so nicely.



    Rather let Critterex sign you up for a maintenance contract (Moles do Not hibernate) or a once off "Blitz" to reduce population to a manageable level. We use CO natural gas fumes blown into their burrows to gently and humanely allow the Moles to "rest in peace", best way to go and no need for a burial.

Frequently Asked Questions About Voles

What do voles look like? The most abundant vole in New York State is the gray colored meadow vole. Length of 5.5" to 7.5" compact stocky body with short legs and short tails, small eyes with ears not very visible.

  • Are they dangerous?

    Voles pose no major hazard to public health but will bite to protect itself. They may carry diseases such as Tularemia and Plague (Yersinia pestis) besides ticks and mites.

  • Signs:

    Look for shallow runways below the surface 1 to 2 inches wide, each burrow system may contain several adults and young. They prefer grassy areas, under mulch, along walkways so many families will notice tunneling in their yards. Sometimes it's not totally visible but the tunnels will give way under foot and you wonder what is happening to your lovely turf. Damaged tree saplings will have non uniformed gnaw marks, irregular patches and irregular angles about 1/8" wide and 3/8" long and 1/16" deep. Rabbits differ because they neatly clip branches at a 45 degree angle.


    Voles do not hibernate and rapid increase of populations can occur if not controlled.

  • Why are they in my garden?

    They are in your yard and garden because they eat a variety of plant grasses and forbs. They store seeds, tubers and bulbs in late summer and will eat bark in fall and winter. They occasionally will eat insects but primarily are herbivores.

  • How do I get rid of them?

    Remove bird feeders or reduce spillage, remove or limit ground cover like lawn and cultivated areas (not actually practical if you enjoy having a lovely yard or garden), remove mulch 3 feet from trees and till the soil as often as you can.


    Rather let Critterex sign you up for a year's maintenance contract (Voles do Not hibernate) or a once off "Blitz" to reduce population to a manageable level. We use CO natural gas fumes blown into their burrows to gently and humanely allow the voles to "rest in peace", best way to go and no need for a burial.

Absolute professionalism - that is how I would describe the service you will receive from Norm and Adele and the team at Critterex!

- Jake Q., Yelp

Learn More About

Critterex LLC

Serving Hudson Valley, NY and the surrounding counties. Critterex specializes in wildlife removal, exclusion, home inspection, home remediation, and leaf gutter guard installation. 24-Hour turnaround time. 1-Year warranty. Emergency services available. Call us today.

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